FREE DELIVERY ON ORDERS OVER $100

Refund Policy



 

Damages and issues 
Please inspect your order when you first receive it  and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



Refunds / Exceptions / non-returnable items 
Unfortunately, we do not accept returns on any of our products. All items are highly sensitive to energies and due to the demeanour of each product, we cannot offer a refund. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.



Exchanges 
We do not offer exchanges.



If you have any questions, please contact us on admin@elevenpast11store.com